Tokens showup in wrong place

I am currently playing an epic table game with 5 people. One of the people playing is having an issue. When he places his icon it shows about 1/2 inch up and to the left of where he sees it on his computer, and of course whatever the other members place on the map shows up about a 1/2 inch down and to the right on his screen.



Does anyone know why this is happening and how we can correct the issue?
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